Management & Personal Development

360 Degree Feedback

including research, design and application

Managing Change

including facilitation skills, personal & organisational values, personal transition

Team Building and Team Development

including innovative teamworking, and dealing with conflict

Leadership Skills

including strategic planning, coaching skills, self managed teamworking, and managing a diverse workforce

Behavioural Profiling

including 'Train the Trainers' accreditation

Communication Skills

verbal and non-verbal, listening, interviewing, counselling, coaching, making presentations, and skills for external & internal consulting

Executive Development

including one-to-one coaching

Personal Development

including assertiveness, positive thinking and
dealing with stress

Managing Time & Priorities

including project & meetings management skills

Management techniques

including appraisals & assessment centres

Human Resource consultancy

including recruitment and selection, development & implementation of appraisal systems, internal communication strategies and organisational development

Competency Development

including research, design and application

Training & Development Needs Analysis

Finance for non-financial managers

Total Quality Management

including implementation techniques eg process mapping

Sales & Marketing

Strategic Marketing

including market planning

Long term Customer Satisfaction

including strategic customer focus

Marketing/Sales Management

including management for results, salesforce recruitment and selection, training and development strategies

Territory Management

including workload analysis, forecasting and planning

Salesforce Control & Measurement Systems

Selling skills

including basic, advanced and telesales

Negotiating skills

including behavioural adaptability

National and Major Accounts Management

including business development

Rewards & Incentives

aligning company profitability and salesforce motivation