Personal Development

Build and Fortify Skills that Transcend Teams

Managing a team of employees is never easy, but in the hospitality industry it’s an extremely daunting task. The high attrition rate can make it very hard to maintain a consistent level of service, meaning your customer reviews and profitability could suffer.

Not only do you have to hire the right people for the job, you have to devise ways to keep them around and build a positive reputation for the business. Investing in your staff’s personal development will make them happy and engaged in their job, and enjoy coming to work.

Created to harness the power of The Five Behaviors™ across the entire organisation, The Five Behaviors™ Personal Development solution teaches individuals to become better teammates by integrating Patrick Lencioni’s model at the organisational level. The goal is to completely redefine teamwork and collaboration.

Personal Development was designed specifically to work for individuals; participants do not all need to be part of the same team – they can carry the takeaways of this program from one team to the next, enabling a culture of teamwork. Learners at all levels of an organisation can benefit from this program and adopt its powerful principles, shape behaviours, and create a common language that empowers people to rewrite what it means to work together.

The Need for the Solution

Today’s organisations are working beyond a single team. Advances in technology are disrupting the market, globalisation is forcing a new approach of working, and the teams of the future have never seen this level of diversity. In essence, organisations need to equip their employees to create cohesive teams quickly to enable results. The idea was to create a model that harnesses the Power of Patrick Lencioni’s Five Dysfunctions and adjust it to benefit the individual, who can then disperse the key takeaways throughout their organisation.

What It Does

This is a tool to help individuals better understand, internalise, and apply the principles of The Five Behaviors model and to foster communication that can be used throughout an organisation.

It’s designed to be delivered in a classroom setting to a wide range of participants, regardless of how well they know one another.

Take a look at a sample report

The Five Behaviors model

Trust One Another

When team members are genuinely transparent and honest with one another, they are able to build vulnerability-based trust.

Engage in Conflict Around Ideas

When there is trust, team members are able to engage in unfiltered, constructive debate of ideas.

Commit to Decisions

When team members are able to offer opinions and debate ideas, they will be more likely to commit to decisions.

Hold One Another Accountable

When everyone is committed to a clear plan of action, they will be more willing to hold one another accountable.

Focus on Achieving Collective Results

The ultimate goal of building greater trust, conflict, commitment, and accountability is one thing: the achievement of results.

A Productive, High-Functioning Team:

  • Feels safe to ask for help and express their opinions
  • Avoids wasting time and energy on politics, confusion, and destructive conflict
  • Is committed to the end goal
  • Holds one another accountable
  • Has more fun—and delivers results!

The Program Includes:

  • An online psychometric assessment with adaptive testing
  • Personal Development Profile and one-on-one Comparison Reports
  • Half-day facilitation that includes activities, video, and a handout, plus two optional activities

Get in touch

to see how we can help your teams

Call us, send us an email or fill in the form.

+44 1494 569 400

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